Special announcement

On 16-Sep-24, we will switch to a new support handling platform, the TASKING Support Ticketing System. It’s already live and monitored, feel free to submit a ticket and try it out.

This will effectively replace emails and the Support Center as a way of handling compiler products related support requests.

Value

Customers with a TASKING Commercial Maintenance benefit from our high quality support organization. TASKING provides best-in-class service and support for all of our toolsets. We’ll be here to support you during the life cycle of the product without compromises to quality and reliability.

Promise

We’re continuously working to improve our tools by providing ongoing updates and comprehensive documentation to keep you at the top of your game.

TASKING COMMERCIAL MAINTENANCE BENEFITS

How can you profit from TASKING Commercial Maintenance?*

  • Get the latest product updates with new features, improved usability and bug fixes
  • Support for older product versions
  • Free of charge rehosting of a license
  • Phone assistance and web support via our TASKING Support Center
  • Access to detailed issue information using our daily updated TASKING Issues Portal
  • Join beta programs
  • Save costs

* Please contact us for purchase information.

Licensing Support

The licensing for TASKING products is provided through the TASKING License Manager or FLEXlm (depending on product and version).

Support for both can be found here.

TASKING Issues Portal

The TASKING Issues Portal provides information on issues that have been reported related to TASKING toolsets. The information on this portal is being updated daily and it can be found here.

PRODUCT VERSION NUMBERING

Click here to download a document that describes the version numbering that TASKING uses for its products. It describes the different types of product releases, product and tool version numbers, and build numbers.

Product Support